The internet has upended how people engage with brands. Traditional marketing strategies are being rethought to address how brand relationships have changed in the digital age. Although consumers still value a clear brand promise, what has changed are the touchpoints.
There has been a rapid surge of digital devices, which is why consumers now expect to connect with businesses digitally. This means that you need to integrate a digital plan that focuses on consumer trends, behaviors, and interests in the digital age.
Smart marketers need to study the “consumer decision journey” for their offers and use insights to revise their media spend, marketing strategies, and organizational roles.
Intensify Customer Experience
Branding in the digital age allows you to intensify the customer experience.
Start your business strategy by revolving all aspects of brand messaging around your brand promise and follow through on this promise across all digital channels.
Studies have shown that 75% of consumers expect consistent brand experiences across various channels, including social, in-person, web, and mobile. 73% said that they would likely switch brands if their experience doesn’t match their expectations.
Branding is no longer about a quirky tagline and a good-looking logo. It’s about engaging with your audience and ensuring your messaging not only addresses their interests but is also delivered via an appropriate medium that will deepen their experience.
Gain a Competitive Advantage
Your brand promise is what gives you a competitive advantage in the digital marketplace. This could be anything from product quality and selection to inspiration and fast delivery.
Remember, a brand is not recognized by the products or services it offers but by the values and promises it puts forth. Therefore, good branding means creating a lasting impression that sets expectations for your business offerings.
When launching your digital marketing campaign, leverage all tactical elements, including email marketing, social media, SEO/SEM, behavioral targeting, etc. to make the most of your marketing spend.
Increase Trust and Credibility
Customer trust is more vital to brand survival in the digital age than ever because the consumers are bombarded with options and often “spoilt for choice.” What was once a choice between two brands has now become a global mix of hundreds, and purchasing decisions lie in the brands that consumers trust.
According to a 2019 study, consumers ranked brand trust as one of the top factors they consider when making a purchase. 81% of survey respondents reported that they preferred to purchase from a familiar and trusted brand.
To build trust, you need to do more than just deliver content; you need to deliver emotional and relatable customer experiences with offerings that address your audience’s pain points.
Create a Powerful Brand to Grow Your Business with The NetMen Corp
The role of branding in digital marketing is constantly evolving. Our in-house, experienced designers study your business niche to help you create visually rich brand messaging with catchy, unique taglines, and creative logos that your customers can recognize and relate to.
We offer customized, high-quality and Affordable Print Design services, ranging from custom stationery design to logo design, character and mascot design, custom illustration design, Custom Logo Design for business and more.
Contact us for more information.
